Effective Date: September 13, 2026
At O-Town Discount & More, we respect your privacy and take reasonable steps to protect the information you provide when shopping with us. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
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Name
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Shipping and billing address
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Email address
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Phone number
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Order and purchase information
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Payment and transaction information
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Customer service communications
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Website usage and device information
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Information you voluntarily provide through forms or other interactions
Payment information may be processed directly by third-party payment providers. We do not need to retain complete payment card information when it is handled by those providers.
2. How We Use Your Information
We may use collected information to:
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Process and fulfill orders
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Arrange shipping and delivery
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Provide customer support
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Process returns, refunds, and exchanges
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Respond to questions and requests
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Process payments and transactions
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Send order and account communications
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Improve our website and products
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Detect and prevent fraud or unauthorized activity
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Maintain website security
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Comply with legal and regulatory requirements
3. Information Related to Orders
When you place an order, we use the information necessary to process and deliver your purchase.
This may include sharing relevant information with payment processors, shipping carriers, fulfillment providers, and other service providers involved in completing your order.
4. Payment Information
Payments may be processed through third-party payment providers.
These providers may collect and process payment information according to their own privacy policies and security practices.
O-Town Discount & More does not intentionally request or store your complete payment card number through ordinary customer communications.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, improve performance, and support certain marketing or analytics functions.
You may be able to manage cookies through your browser settings.
Disabling certain cookies may affect some website functions, including shopping cart or checkout features.
6. Information Sharing
We may share information with trusted service providers when necessary to operate our business and provide services to customers.
These may include:
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Payment processors
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Shipping and delivery companies
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Hosting and technology providers
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Website analytics services
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Customer support providers
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Security and fraud-prevention services
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Professional or legal service providers when appropriate
We do not sell personal information simply for the purpose of completing ordinary customer orders.
7. Marketing Communications
Where permitted, we may send promotional communications about products, offers, or updates.
If you no longer want to receive marketing communications, you may use the unsubscribe option included in applicable promotional emails or contact us directly.
Order confirmations, shipping notices, and other necessary service communications may still be sent when required to complete or manage your purchase.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We generally retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, maintaining business records, resolving disputes, preventing fraud, and meeting applicable legal requirements.
Retention periods may vary depending on the type of information and the circumstances.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
If you visit a third-party website, its privacy practices are governed by its own policies. O-Town Discount & More is not responsible for the privacy practices or content of websites that we do not operate.
11. Children's Privacy
Our website is intended for general consumers and is not directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
12. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include rights to request access to, correction of, or deletion of certain personal information, subject to applicable legal limitations.
You may also contact us regarding privacy-related questions or requests.
13. Changes to This Policy
We may update this Privacy Policy from time to time as our business, website, technology, or legal requirements change.
Any updated version will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
O-Town Discount & More
330 S Frederick Ave
Oelwein, IA 50662
United States
Email: help@otowndiscountmore.com
Phone: (319) 2839 572